State Farm® Insurance Agent Krystal Ruble
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Michele Hale
August 30, 2024
"People are wonderful"
Rick Thomas
August 26, 2024
"Tracy was the best, she was very thorough and went through all of the advantages and disadvantages of each option that was available in the coverage in my policy!! Very personable and friendly, sometimes a bit of a brat lol😂. ( I told her I was going to say that!) But a great person that will take care of all your policy needs!!"
"Thank you so much for sharing your experience! We’re thrilled to hear that Tracy provided you with such thorough and personable service, even keeping things lighthearted along the way! 😊 We’re lucky to have her on the team, and it’s great to know she took care of all your policy needs with such care and attention. If there’s anything else we can assist you with, don’t hesitate to reach out!"
Paul Chaffee
August 17, 2024
"At a time when it seems like the cost of everything is going through the roof, when the insurance agent calls and says they’d like to set up a meeting to review all of your coverages, it’s easy to go to a mental place of “uh-oh…what’s this going to cost me by the time we are done ?” But that’s not what happened at all. Because having multiple coverages (life, home, auto, etc…) with the same agent can be so advantageous, it is equally important to make sure you are getting all the right discounts as it is to make sure you have proper coverage. Claire is always amazing and so very detailed with her clear explanations about things and Tracy was super quick with a change I wanted to make after the review. This is as good as it gets…having a comfort level and a trust and confidence in your agent and her staff to a point where you look forward to a conversation with them instead of feeling apprehensive. I was calculating the other day - I have had policies with State Farm for around 41 years…and not once have I ever had anything other than a calm, rational, excellent experience with them - even when there have been complicated claims. I can comfortably recommend as 5 out of 5 stars in every way. A very public thank you goes out to Krystal Ruble State Farm and her excellent staff…you are much appreciated."
"Thank you so much for your heartfelt and thoughtful review! We’re delighted to hear that Claire, Tracy, and the rest of our team have made your experience with us so positive and stress-free. We understand how important it is to feel confident and comfortable with your coverage, especially in today’s world, and we're glad to have earned your trust over the years. Your loyalty and satisfaction mean the world to us. We’re here for you whenever you need us, and we truly appreciate your recommendation. Thank you again for being a valued part of our State Farm family!"
Gregory Lewon
August 16, 2024
"What seemed like high replacement cost estimates for my house, I went into the office and met with Tracy Gentry who suggested we sit down and go over the particulars of my house. After going over everything, she found that the estimate was too high and submitted the necessary changes to bring the estimate back to a more reasonable amount. She also had another suggestion that resulted in a negligible savings. While I was there, she also looked at my car insurance and suggested some changes that, while they would increase the cost of my policy a small amount, would better protect me given the current high prices of vehicles. Overall, she took the time to listen to what I had to say and gave what she considered appropriate advice for my situation. I felt the time spent was productive and the visit worthwhile."
"Thank you for sharing your experience! We're so glad to hear that Tracy was able to assist you in reviewing and adjusting your coverage to better fit your needs. It’s important to us that our clients feel heard and well-informed, and it sounds like Tracy provided exactly that. We're pleased that the time spent was productive for you and that you're confident in the coverage you now have. Your satisfaction is our top priority, and we appreciate your trust in us. If there's anything else we can help with, please don't hesitate to reach out!"
Raymond Bitner
August 15, 2024
"Number 2"
"Thank you for the 5-star review! You are number #1!"
Leah Smith
August 15, 2024
"Tracy was perfect for helping us get our Homeowner’s insurance together on our first home! She explained all the add-ons we could put on our policy and was extremely knowledgeable about everything. She was great to work with and made the whole process super easy!"
"Thank you so much for your kind words! We're thrilled to hear that Tracy was able to make the process of getting your homeowner's insurance easy and straightforward. We pride ourselves on being knowledgeable and providing excellent service, and it's great to know that Tracy delivered on that. Congratulations on your first home, and we're here to help with anything else you might need in the future!"
Larry Shook
August 13, 2024
"Always helpful and great service"
"Thank you for the 5-star review Larry!! We appreciate your business. "
amanda Lewton
August 10, 2024
"Krystal handles all my families insurance needs. All of her employees are quick to respond regarding any situation and are always putting our interest first. I would highly recommend her and her team for any insurance needs her honestly is refreshing in the day and age and she and her team are incredible to work with!"
"Thank you Amanda for taking the time to give us feedback! We appreciate the 5-star review. We pride ourselves in providing the best customer care. Glad to hear we are trusted with all of your families insurance needs!! "
Mimi Bergman
August 9, 2024
"Krystal and her team are top notch in the insurance industry. You can tell they are passionate about the clients they serve. They really take the time to get to know your individual situation to make recommendations on the best approach for YOU. They don’t take a one size fits all approach and they make sure to communicate with you so that you can make informed decisions. Can’t say enough great things about this team! We are so glad we made the switch!"
"Thank you for the feedback! We are so glad to have you apart of the Krystal Ruble State Farm family! "
crista tharp
August 7, 2024
"If I could give them 10 stars I would! Tracy has been unbelievably patient and helpful - we are not easy clients 😆. We are very happy with their products and their service is incredible. Very happy!"
"Crista, we are so happy to hear this! Tracy has loved working with you and I bet she would give you 10 stars right back!"
Marissa Pollard
July 31, 2024
"State Farm has been our family's choice of insurance since I was a child. Consistently, the customer service and quality of care has exceeded that of other insurance companies. Krystal Ruble and her team, namely Tracy Gentry, have helped our family created an insurance plan that meets our needs. In opening a business, Tracy walked me through the process of making sure my business is protected and cared for, all while genuinely wanting to support my business."
"Thank you for being a loyal customer! We take pride in making sure our customers are educated & have an insurance plan that fits your needs! Very pleased to hear your satisfaction with customer care at our office and with Tracy! "
Angie Meyers
July 29, 2024
"Frannie got us great rates on car, homeowners and business insurance. Great customer service!"
"Thank you Angie for taking the time to give us feedback. Very glad to hear Frannie took great care of you! We look forward to taking care your insurance needs!"
Nelson Cruz
July 26, 2024
"Great team with great service"
"Thank you Nelson, for the 5-star review! We are grateful for your business and choosing Krystal Ruble State Farm!"
Tim Branyan
July 25, 2024
"Ashley is impeccable."
"We are very glad to hear Ashley is impeccable! We think so too. We appreciate you allowing us to take care of your insurance needs! "
Shhhlyn M
July 10, 2024
"I met with Frannie, and she was great! She answered any questions I had and made sure I left with a clear understanding of what my policy entailed. I recommend her to anyone looking for insurance!"
"Thank you for the 5-star review. We appreciate your feedback! Glad Frannie was able to provide you with the customer care you deserve."
Sara Zimbron
June 25, 2024
"Claire did a great job explaining our options and getting us the coverages we needed."
"Thank you for the 5-star review! Glad Claire was able to help take care of all your insurance needs. "
Destiny Clark
June 24, 2024
"They’ve never been anything other than kind to me and very prompt any time I need them!!"
"Thank you, Destiny for taking the time to give us feedback! We appreciate and value your business!"
Dorothy Sweezy
June 21, 2024
"Frannie was very knowledgeable about what I needed for my insurance needs. She explained everything in detail concerning my coverage and cost of insurance. I left there satisfied and comfortable knowing I would be covered. I would gladly use her for I all my future insurance needs and recommend her to all my friends."
"Dorothy welcome to the Krystal Ruble State Farm Family! We are very pleased to hear Frannie succeeded your customer care expectations! Thank you for taking the time to give us feedback!"
Brian Hammond
June 14, 2024
"Frannie has went above and beyond to get our homeowners insurance set up for us this week. I couldn’t have asked for a better person to assist us with our insurance policy needs."
"Brian, thank you for taking the time to give us feedback! We are very glad to hear Frannie went above & beyond for your insurance needs. We appreciate your business!"
Ashley Stansbury
May 29, 2024
"Tracy was kind, knowledgeable, and proactive, helping us to get the best coverage possible. We feel safe knowing that she found us the right insurance for our situation. I am confident that her office will support us if we ever need to file a claim. Excellent service."
"Ashley we are very glad to hear you have been pleased with your service provide by Tracy! Thank you for the 5 star review."
Shawn Mullens
May 28, 2024
"I have been with State Farm for years. I wanted to switch to someone local Krystal and her team made everything so smooth. Frannie had everything already set just had some things updated. Frannie was so knowledgeable with everything. I would highly recommend Krystal, Frannie, and the team"
"Thank you for taking the time to leave us a review! We appreciate your feedback! We look forward to taking care of all your insurance needs!"
Austin Ehase
May 16, 2024
"Made it everything easier to understand and how everything works. And helped get the best price."
"Thank you Austin for taking the time to give us feedback! We appreciate your business and are very grateful you have chosen us for your insurance needs!"
Kim Norris
May 13, 2024
"Everyone is extremely knowledgeable, friendly, and eager to help. The entire staff goes out of their way to make sure our ever-changing needs are always covered. We thank them for going above and beyond on a regular basis."
"Kim we are glad to hear you are provided with the best customer care! Thank you giving giving us a 5 Stat review. We appreciate the Norris family's business and are glad to be able to take care of you!"
Sunny McClurg
May 8, 2024
"We have had the absolute best experience with Krystal! The whole office is incredibly responsive and was more than accommodating when we had outside issues and needed further assistance. They have the best customer service!"
"Sunny thank you for taking the time to leave us a review! We appreciate your business and love taking care of all your insurance needs! We pride ourselves on having the best customer service."
Austin Goebel
May 7, 2024
"Great team!!! Always answers calls greatest insurance company ive worked with everything is always completed in a timely manner fully recommended"
"Thank you Austin for taking the time to give us feedback! We appreciate your kind words and are very grateful we get to work with you for your insurance needs!! "