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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shhhlyn M

July 10, 2024

5  out of  5 rating by Shhhlyn M
"I met with Frannie, and she was great! She answered any questions I had and made sure I left with a clear understanding of what my policy entailed. I recommend her to anyone looking for insurance!"
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Sara Zimbron

June 25, 2024

5  out of  5 rating by Sara Zimbron
"Claire did a great job explaining our options and getting us the coverages we needed."
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Destiny Clark

June 24, 2024

5  out of  5 rating by Destiny Clark
"They’ve never been anything other than kind to me and very prompt any time I need them!!"
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Dorothy Sweezy

June 21, 2024

5  out of  5 rating by Dorothy Sweezy
"Frannie was very knowledgeable about what I needed for my insurance needs. She explained everything in detail concerning my coverage and cost of insurance. I left there satisfied and comfortable knowing I would be covered. I would gladly use her for I all my future insurance needs and recommend her to all my friends."
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Brian Hammond

June 14, 2024

5  out of  5 rating by Brian Hammond
"Frannie has went above and beyond to get our homeowners insurance set up for us this week. I couldn’t have asked for a better person to assist us with our insurance policy needs."
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Ashley Stansbury

May 29, 2024

5  out of  5 rating by Ashley Stansbury
"Tracy was kind, knowledgeable, and proactive, helping us to get the best coverage possible. We feel safe knowing that she found us the right insurance for our situation. I am confident that her office will support us if we ever need to file a claim. Excellent service."
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Shawn Mullens

May 28, 2024

5  out of  5 rating by Shawn Mullens
"I have been with State Farm for years. I wanted to switch to someone local Krystal and her team made everything so smooth. Frannie had everything already set just had some things updated. Frannie was so knowledgeable with everything. I would highly recommend Krystal, Frannie, and the team"
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Austin Ehase

May 16, 2024

5  out of  5 rating by Austin Ehase
"Made it everything easier to understand and how everything works. And helped get the best price."
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Kim Norris

May 13, 2024

5  out of  5 rating by Kim Norris
"Everyone is extremely knowledgeable, friendly, and eager to help. The entire staff goes out of their way to make sure our ever-changing needs are always covered. We thank them for going above and beyond on a regular basis."
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Sunny McClurg

May 8, 2024

5  out of  5 rating by Sunny McClurg
"We have had the absolute best experience with Krystal! The whole office is incredibly responsive and was more than accommodating when we had outside issues and needed further assistance. They have the best customer service!"
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Austin Goebel

May 7, 2024

5  out of  5 rating by Austin Goebel
"Great team!!! Always answers calls greatest insurance company ive worked with everything is always completed in a timely manner fully recommended"
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Kelsey Ruedlinger

April 25, 2024

5  out of  5 rating by Kelsey Ruedlinger
"Tracy was so kind and helped ensure that I was getting the most out of my money"
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Ryan Tragesser

April 16, 2024

5  out of  5 rating by Ryan Tragesser
"25+ years with State Farm and Claire helped me get my claim moving along. I highly recommend this local agency if you’re thinking about getting insurance. Communication was outstanding!"
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Joseph Ventura

April 6, 2024

5  out of  5 rating by Joseph Ventura
"Awesome help. Very sweet and kind. They are willing to take time to explain processes and information on policies."
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Madalene Aaron

March 18, 2024

5  out of  5 rating by Madalene Aaron
"Tracy was the absolute best! I am a young driver so all insurance stuff is very confusing and foreign, she did an amazing job helping me understand everything while also getting me the best rate possible!!"
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Ric Horrom

March 11, 2024

5  out of  5 rating by Ric Horrom
"Hey these ladies are great!! Saved me money! Give them a shot! You won’t go wrong. They are an “upgrade “ from other companies !🤣😂"
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Debra

March 2, 2024

5  out of  5 rating by Debra
"My State Farm rep Tracy filed a claim for my auto damage. She was very efficient & helpful. Tracy asked all the right questions to the auto body shop & the rental agency. She made filing a claim easy for me & I felt like she cared about my situation. I'm glad my insurance is with your agency. Thank you State Farm. Debra"
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Danyiele Fouce

February 14, 2024

5  out of  5 rating by Danyiele Fouce
"I’m am so grateful for the kindness and compassion I’ve received from the staff at this location. I currently have renters insurance through Krystal and my mother and myself were both looking for auto insurance. Bailey was able to initiate the quote for my mom. I called and spoke with Tracey, whom I’ve spoken with on many other occasions, and she was able to give us a great quote with a better rate than we are currently receiving. The entire process has been smooth from start to finish and we have received great service. I would recommend this State Farm agent and her team, over and over!"
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Jesse Vondersaar

February 10, 2024

5  out of  5 rating by Jesse Vondersaar
"I had called on a Friday evening close to closing time, stranded with a new trailer I just bought. Tracy was very generous and went the extra mile to ensure my trailer received coverage before I left the parking lot even though she had to work late into her Friday evening after she had a rush of calls. Awesome service and I’m very thankful!"
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Adventure Dogs

February 8, 2024

5  out of  5 rating by Adventure Dogs
"VERY helpful staff and a "smooooth" process to transfer my insurance! Both Brittany and Tracy were exceptional and "fun" to work with. :-)"
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Me

February 4, 2024

5  out of  5 rating by Me
"Tracy and Bailey have been really helpful in making the move from SC to IN very easy and transferring all policies over."
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Deborah Dorsey

January 31, 2024

5  out of  5 rating by Deborah Dorsey
"The entire staff at Krystal Ruble State Farm is fantastic but Tracy is truly a standout. She is attentive, responsive and worked hard to get us better coverage than we had with our old company for less than we had been paying. She is always easy to communicate with and happy to answer my questions."
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Tony Cicalo

January 29, 2024

5  out of  5 rating by Tony Cicalo
"Krystal is always friendly, punctual and helpful. It's never a hassle to get my issue resolved and I've been satisfied with each experience."
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P Bailey-Frazier

January 27, 2024

5  out of  5 rating by P Bailey-Frazier
"Krystal Ruble and her entire staff are by far the most professional and helpful staff that I have ever dealt with. They are so attentive to our needs and always available for questions and concerns. I would recommend Krystal Ruble for any and all insurance needs. She has our respect and lifelong business."
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Jessica Sears

January 25, 2024

5  out of  5 rating by Jessica Sears
"Krystal Ruble at State Farm and all of her staff have been AMAZING and so helpful. I have tried 2 other insurances companies that were just ridiculously high and unwilling to help when issues arise. I am proud to have both car & renters insurance with them. & am saving so much money! 12/10 recommend."