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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


August 22, 2023

5  out of  5 rating by Steve
"My issue was settled in a week prompt and professional. Very satisfied with the staff and highly recommend using the Selective Service that State Farm offers."

Crystal Coleman

August 2, 2023

5  out of  5 rating by Crystal Coleman
"Krystal is an awesome agent! I have a lot of respect for what she does as a small business owner. Krystal is so helpful and knowledgeable in auto, home, business, life, and health insurance. Definitely recommend!"

Shane ruble

July 28, 2023

5  out of  5 rating by Shane ruble
"Great Staff!"

Kaden Ruble

June 29, 2023

5  out of  5 rating by Kaden Ruble
"My mom's the best"

Felicia Shook

June 9, 2023

5  out of  5 rating by Felicia Shook
"I’m so glad me and my family choose Krystal Ruble at State Farm. Krystal Ruble’s State farm is the best insurance in Kokomo. So go check her state farm office. Everyone in the office are so friendly. She is so professional at what she does. She will find you great prices & deals for you, your family, and your friends."

Stacy Burge

June 9, 2023

5  out of  5 rating by Stacy Burge
"Krystal Ruble State farm is the best place for your insurance needs we have home,auto, and life all rolled into one easy payment plan. The people there are very friendly and work with you to help with any issues you may have."

Karen Townsend

June 8, 2023

5  out of  5 rating by Karen Townsend
"Always the best service"

Christina Wilson

May 18, 2023

5  out of  5 rating by Christina Wilson
"Claire is exceptional. She's helpful, knowledgeable, and friendly, with a good memory and attention to detail. She accommodates me through phone appointments without ever letting it feel impersonal. . Her willingness and ability to explain insurance terminology in an understandable way is greatly appreciated. It's exactly what you'd hope for in an insurance agent. I initially signed up online a few years ago, but then Krystal Ruble's office contacted me to let me know they were available if I ever needed assistance. We went over the terms of the policy together to ensure that I understood everything, and that I have the best coverage for my needs and budget. I don't usually write reviews, but I wanted to show my support for a local insurance agent with personalized customer service. I won't go back to online-only insurance. Thank you."

Laura LaManna

May 15, 2023

5  out of  5 rating by Laura LaManna
"Claire is very helpful and knowledgeable. Claire goes the extra mile and offers extraordinary customer service Thank you,Krystal Ruble State Farm Insurance."

Shelbi Name

May 9, 2023

5  out of  5 rating by Shelbi Name
"Bailey helped me switch out our covered vehicles on our auto policy, and was super nice and helpful throughout the whole process."

michael smith

May 5, 2023

5  out of  5 rating by michael smith
"Claire, was so very helpful and well informed. Answered all of my questions."

Connie Piel

February 11, 2023

5  out of  5 rating by Connie Piel
"Randy was very helpful in some questions that I needed to know. Thank you RANDY 😊."

larry ruble

September 30, 2022

5  out of  5 rating by larry ruble
"Great service and great visit overall"

Jhordan Lee

August 22, 2022

5  out of  5 rating by Jhordan Lee
"This is the best insurance office I’ve had the pleasure of working with. I switched from another company after receiving a quote from Airielle. I was able to get an auto policy and life insurance for the price I was paying old company. I was in a wreck in July and the care I received was top notch. Airielle had my rental secured for me before I even made it to the hospital. Krystal and her team talked me through every step of the process after totaling my car. Highly recommend!"

Rachelle Wells

August 18, 2022

5  out of  5 rating by Rachelle Wells
"Love this State Farm office! They are always very quick to answer questions and so helpful with our insurance needs. Between 6 vehicles, home owners and renters insurance they keep us covered!!"


August 18, 2022

5  out of  5 rating by Shelley
"I never cared much for insurance companies, I always thought they scammed people until I met the people at Krystal rubles office! Claire Nix thank you So much for helping me with my claim, and not making me have to do all the work I was so afraid that would be what I would end up doing! I was pleasantly surprised when I didn't have to track everything down.. Thank you.. A very satisfied customer"

Meghan Pacheco

August 18, 2022

5  out of  5 rating by Meghan Pacheco
"I highly appreciate Krystal Ruble state farm!!! They girls in the office are so sweet and professional, absolutely love that they are local and so helpful!!"

Jess A.

August 18, 2022

5  out of  5 rating by Jess A.
"Airielle helped me switch to State Farm earlier this year! I knew I was over paying for car insurance and asked her for a quote for both my vehicles. I ended up switching both cars and houses to State Farm. She always makes time for my questions and concerns! I have saved so much by switching. Easy to talk to, she’s always so helpful."

Roseann Aeschliman

July 27, 2022

5  out of  5 rating by Roseann Aeschliman
"Great friendly service"

Sonja Myles

June 11, 2022

5  out of  5 rating by Sonja Myles
"Thank you Krystal for your professionalism. It is great working with a pleasant and very knowledgeable agent. Thanks again for your expertise."

Pamela Jackson

February 25, 2022

3  out of  5 rating by Pamela Jackson
"No way"

Teresa H

November 22, 2021

5  out of  5 rating by Teresa H
"My past experience with State Farm was not great. So for many years, we used different companies. Then, we met Krystal Ruble and her State Farm agency -- GAME CHANGER!!!! 1) She saved us a TON of money. 2) We have WAY BETTER coverage than we had with our previous company. 3) Unfortunately, we had to make a claim today -- Deer v Auto -- and the process has been AMAZINGLY stress-free. Krystal and her team have taken care of everything. I HIGHLY RECOMMEND Krystal Ruble and her team!"

charles splittorff

October 10, 2021

5  out of  5 rating by charles splittorff
"Excellent service. had accident. I had rental same day. got my car back quick. very satisfied."

Mike Williams

September 14, 2021

5  out of  5 rating by Mike Williams
"The team at Krystal Ruble’s office is very helpful and kind. Their rates are very competitive and I feel welcomed and appreciated every time I’m in the office. No doubt I’d be taken care of if I ever had an insurance claim."

Buddy Rogers

August 11, 2021

5  out of  5 rating by Buddy Rogers
"Clair rocks!!!! She can fix anything !!!- Sooo glad you are their for us!!!"