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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kaylynne Fernandes

October 23, 2025

5  out of  5
rating by Kaylynne Fernandes
"Best insurance agent around!! She always takes care of me and anything I need!"
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Mark Harmon

October 15, 2025

5  out of  5
rating by Mark Harmon
"Agent was very helpful and knowledgeable. Very friendly."
We responded:
"Thank you so much for your kind words! We’re glad to hear our team was helpful, knowledgeable, and friendly. Providing great service and support is always our top priority — we truly appreciate you taking the time to share your experience!"
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larry ruble

October 7, 2025

5  out of  5
rating by larry ruble
"Great service and great visit overall"
We responded:
"Thank you for taking the time to share your experience and visit with our agency, Larry! We strive to go the extra mile to provide you with friendly, professional and thorough customer care! We truly appreciate your feedback and look forward to assisting you with any of your future insurance needs!"
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Gary Exmeyer

October 4, 2025

5  out of  5
rating by Gary Exmeyer
"Was easy to work with quick to respond"
We responded:
"Thank you for your kind words! We’re so glad to hear you found our team easy to work with and quick to respond. We appreciate the opportunity to help!"
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Lori Malone

October 3, 2025

5  out of  5
rating by Lori Malone
"All the agents at crystal river State Farm are awesome. DJ was phenomenal if you ever need anyone to give you personalized assistance, he is your guy."
We responded:
"Thank you for sharing your experience! We’re so glad to hear DJ was able to provide you with such great personalized assistance. We’re fortunate to have him on our team, and we truly appreciate your kind words about our entire office!"
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Britney Strebin

October 2, 2025

5  out of  5
rating by Britney Strebin
"I had a great experience. They were here when they said they would be and got the appointment made for me in no time. I would tell anyone to go to them. Thank you again."
We responded:
"Thank you so much for your kind words! We’re so glad we could make the process quick and easy for you. We truly appreciate your recommendation and look forward to helping again whenever you need us!"
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Shane Aaron

October 2, 2025

5  out of  5
rating by Shane Aaron
"Recently had a glass claim on my vehicle. Hanna was a huge help getting my issue resolved quickly. Claim was submitted on a Friday and had a new windshield on Monday. Thank you Krystal Ruble State Farm!"
We responded:
"Thank you so much for sharing your experience! We’re happy to hear Hannah was able to make your glass claim process quick and easy. Having your windshield replaced that fast is always a relief, and we’re glad we could help get you safely back on the road. We truly appreciate you choosing Krystal Ruble State Farm! 🚗✨"
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Dj Elliott

September 22, 2025

5  out of  5
rating by Dj Elliott
"Great overall team! So easy to work with, handles everything, answers all my questions, and great tk have conversations with"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you’ve had such a great experience with our team. We’re always here to answer your questions and make things as easy as possible. We appreciate you choosing us!"
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destanee wisehart

August 19, 2025

5  out of  5
rating by destanee wisehart
"I called looking to switch my auto insurance after my current provider went up a large amount. Tracy was an absolute pleasure to work with and very transparent on everything involving my new policy. Let’s also add she saved me $80 a month compared to my last provider !! Won’t go anywhere again!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear Tracy was able to make the process easy and transparent for you while also saving you money. We appreciate your trust in our agency and look forward to continuing to provide you with great coverage and service for years to come!"
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Chrystal Hinshaw

August 15, 2025

5  out of  5
rating by Chrystal Hinshaw
"Tracy has been amazing to work with. She has made sure we are properly covered for our home and our autos!"
We responded:
"Thank you so much for sharing your experience! We’re thrilled to hear Tracy has taken great care in making sure your home and auto coverage meets your needs. We appreciate your trust in our team and look forward to continuing to serve you!"
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Meggan Boggs

August 15, 2025

5  out of  5
rating by Meggan Boggs
"We switched from Allstate and so glad we did. Everyone has been super nice, I believe her name is Tracy was so helpful when we did the switch. It’s been almost 6 months and for the first time our policy premium actually decreased instead of increasing like other companies! They always answer questions and call you back when you need. 10/10 recommend!"
We responded:
"Thank you so much for sharing your experience and for trusting our team with your insurance needs! We’re thrilled to hear the switch has been a positive one for you. Tracy will be so happy to know she made the process smooth and helpful. We’re always here to answer questions, keep you informed, and work hard to find ways to save you money. Your recommendation means the world to us!"
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Mccayla Clark

August 12, 2025

5  out of  5
rating by Mccayla Clark
"I absolutely love my insurance and all of my perks and definitely the people that work at this office! I have had the best coverage, rate decreases overtime, and they even care the most about our rescues dogs! This is the only insurance company to my knowledge that doesn’t breed discriminate, and actually the only place I would even consider using for any type of home or renters insurance. Because of that they get all of my business and we would not consider going anywhere else! We are super happy with Krystal Ruble, State Farm and team!"
We responded:
"Wow — thank you so much for sharing such kind words! We’re thrilled to hear you’ve had a great experience with our coverage, rates, and team. It means the world to us that you trust us with all of your insurance needs (and that we get to love on your rescue pups, too 🐾). We’re proud to offer policies without breed discrimination and to serve amazing customers like you. Your loyalty and happiness are exactly why we love what we do! Love the picture 😍 — Krystal Ruble State Farm Team"
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Brian Hammond

August 1, 2025

5  out of  5
rating by Brian Hammond
"Frannie has went above and beyond to get our homeowners insurance set up for us this week. I couldn’t have asked for a better person to assist us with our insurance policy needs. Then today I got a call from Tracey telling me that our premium is going down in September with our renewal. This team has been great since making the switch for auto and homeowners insurance."
We responded:
"Brian, thank you for taking the time to give us feedback! We are very glad to hear Frannie went above & beyond for your insurance needs. We appreciate your business!"
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Sarah Janssen

July 29, 2025

5  out of  5
rating by Sarah Janssen
"I am very pleased with the level of service I have received from the team in this office! They always go above and beyond. Tracy has been an absolute dream to work with! I highly recommend State Farm and this team!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience with our team. Tracy truly is a gem, and we’re lucky to have her! We appreciate your recommendation and are always here to go above and beyond for you. — Krystal Ruble State Farm Team"
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Jonathan

July 18, 2025

5  out of  5
rating by Jonathan
"I really think they did a great job explaining everything to me and finding the policy that best suits me"
We responded:
"Thank you so much for your kind words! We're so glad to hear you felt everything was clearly explained and that we were able to help find the policy that fits you best. Helping our customers feel confident in their coverage is always our goal. We truly appreciate you choosing our agency!"
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Dagna Helvig

July 9, 2025

5  out of  5
rating by Dagna Helvig
"Great people to work with kids no"
We responded:
"Thank you for the 5-star review! "
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Jordan Bowling

July 7, 2025

5  out of  5
rating by Jordan Bowling
"Tracy was great! Thanks for your help!!"
We responded:
"Thank you so much for the kind words! We're thrilled to hear that Tracy was able to help you — she’s truly a gem on our team. We appreciate you choosing Krystal Ruble State Farm and are always here whenever you need us!"
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K Quinn OBrien

June 30, 2025

5  out of  5
rating by K Quinn OBrien
"Have had wonderful experience using Ruble State Farm Insurance. I have three properties insured through State Farm and in every instance, I’ve had Tracy Gentry as my State Farm representative for all 3. Her work ethic, Insurance knowledge and personable personality make her an exceptional employee for State Farm. I would work with no one else there at that office other than Tracy And would recommend her to anyone that was new to State Farm. Thanks Tracy for all your great work"
We responded:
"Thank you so much for your kind words and for trusting Krystal Ruble State Farm to insure your properties! We’re especially grateful for your recognition of Tracy—she truly goes above and beyond to serve our customers with care, expertise, and professionalism. We’re lucky to have her on our team, and we’re thrilled to hear she’s made such a positive impact on your experience. Thank you for your continued support and for recommending us to others—it means the world!"
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Sarah Eltzeroth

June 30, 2025

5  out of  5
rating by Sarah Eltzeroth
"Great service, friendly atmosphere! Was there for me when we needed it most. I definitely recommend everyone making the switch - you won't regret it!"
We responded:
"Thank you so much for your kind review! We're honored to have been there for you when it mattered most. Providing great service in a friendly, supportive environment is exactly what we strive for every day. We truly appreciate your recommendation and are so glad you made the switch!"
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Suzanne Kuhlman

June 30, 2025

5  out of  5
rating by Suzanne Kuhlman
"Hannah and the rest of the staff at the agency have all been very helpful! I have spoken with them many times over the last couple of months to make changes to policies and everything has gone smoothly and been handled efficiently. I highly recommend them!"
We responded:
"Thank you for your thoughtful review! We’re so glad to hear that Hannah and the rest of the team have been able to assist you efficiently and smoothly. We truly appreciate your trust and recommendation—it means a lot to us! "
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Molly Borneman

June 30, 2025

5  out of  5
rating by Molly Borneman
"Tracy did an excellent job of helping me save money. She was very patient and answered all my questions"
We responded:
"Thank you Molly for the review! We appreciate you and glad Tracy was patient with you! "
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Renee Burkholder

June 26, 2025

5  out of  5
rating by Renee Burkholder
"We switched our home and auto policies to Krystal Ruble State Farm several years ago, saving hundreds of dollars annually! We’ve had zero complaints since then. The entire team is incredibly kind and helpful. Even as we encountered some errors while updating policies, they worked tirelessly to get it corrected quickly and efficiently! I’d recommend them to anyone!"
We responded:
"Thank you so much for your kind words and continued trust in our team! We're thrilled to hear you've had a positive experience and that we've been able to save you money along the way. We know things don’t always go perfectly, so we truly appreciate your patience as we worked through the policy updates. It means a lot to us that you'd recommend us—we're always here if you need anything!💛"
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Adeel Ahmed

June 24, 2025

5  out of  5
rating by Adeel Ahmed
"Wonderful experience working with Tracy! She made the process seamless and I was able to set everything up within the business day."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Tracy made the process seamless for you and was able to get everything set up so quickly. We’re lucky to have her on our team! Please don’t hesitate to reach out if you ever need anything in the future."
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Terry Fish

May 21, 2025

5  out of  5
rating by Terry Fish
"Krystal ruble is always very helpful. If I ever have any questions she has the answers or will contact me back with the answers. Thanks again!"
We responded:
"Thank you so much for the kind words! I'm always happy to help and truly appreciate your trust. If you ever need anything, don't hesitate to reach out. Thanks again! —Krystal Ruble"
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Michelle

May 4, 2025

5  out of  5
rating by Michelle
"Want to give a shout out to Krystal and her TEAM! I have been with State Farm for over 30+ years and in that 30 years, I’ve only had one agent and his secretary. Then they retired and Krystal and her team took over (it’s been years ago now) but that was a scary moment for me due to I don’t like change! Lol! But I’m here to tell you the change was very easy and the new agent and her team are just WONDERFUL!!! You guys have been amazing! Keep up the great work!!!! 🤩😎😄👏💪🏼"
We responded:
"Thank you so much for your kind words and continued trust after all these years! We completely understand how tough change can be, and we’re honored that you gave us the chance to be your new team. It means the world to us that you found the transition smooth and that our service has met your expectations. We truly appreciate your loyalty and support—thank you for being part of our State Farm family!"