State Farm® Insurance Agent Krystal Ruble
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brian Platt
November 19, 2024
"When all hope seemed lost on an uninsured motorist accident claim, Claire got involved with State Farm corporate on my behalf to resolve the issue. Had it not been for her I would have been out of pocket my deductible plus several hundred more dollars! Very much appreciate her advocacy."
"Thank you so much for sharing your experience! It’s wonderful to hear how Claire went above and beyond to advocate for you and resolve such a challenging situation. We’re proud to have her on our team, and it’s moments like this that highlight why we do what we do. If there’s ever anything else we can assist with, don’t hesitate to reach out. We’re here for you!"
Abby Molino
November 6, 2024
"Tracy helped me get the right coverage for a newly acquired vehicle. I had several questions and some concerns which she addressed and answered. I enjoyed working with her."
"Thank you for sharing your experience! We're delighted to hear that Tracy was able to help you with your new vehicle coverage and address all of your questions and concerns. It's our goal to ensure you feel confident and well-informed about your insurance choices. We look forward to being here for you whenever you need us!"
kyle obrien
October 29, 2024
"Taking a moment to thank Tracy Gentry for her stellar hard work she has done for me as creates my new investor property insurance. She extremely knowledgeable and professional while at the same time having genuinely positive personality. She is a great asset to your company! Thank you"
"Thank you so much for taking the time to share this wonderful feedback about Tracy! We're thrilled to hear that her knowledge, professionalism, and positive attitude made such a positive impact on your experience. Tracy truly is an incredible asset to our team, and we’re grateful to have her. We’ll be sure to pass along your kind words to her. Thank you for trusting us with your new investment property insurance needs!"
Marlea Smith
October 25, 2024
"They're the best neighbors 🙂"
"Thank you for your 5-star review!"
Quinn Obrien
October 2, 2024
"A few words about Tracy Gentry, Account manager at Ruble insurance and financial services Inc. Tracy is fantastic. I have worked with her needing several investment home insurance quotes and she has been spectacular. She has given me prompt accurate and professional service splashed with a dose of her humor. She is a great account manager and I highly recommend her to anyone and along with Ruble insurance and financial services Inc. has been great to work with."
"Thank you so much for taking the time to share your experience! We're thrilled to hear that Tracy provided you with prompt, professional service, all while adding her personal touch of humor. She truly is a valued member of our team, and we're so glad she could assist you with your investment home insurance needs. We appreciate your recommendation and look forward to continuing to serve you with the same level of care and dedication in the future!"
Tiffany Morgan
October 1, 2024
"We've been with Krystal for awhile now and I can't say enough for her and her staff. They are exceptional! Claire in particular is always a godsend and is there anytime we need her! Krystal and her team have made every claim completely painless! Thank you!"
"Thank you for your thoughtful review! We're thrilled to hear about your positive experience with Krystal and her team, especially Claire. It's wonderful to know that they've been there for you whenever needed and made each claim process smooth and painless. Your kind words mean a lot, and we're honored to have your continued trust and support!"
Tony Morgan
October 1, 2024
"Claire has been so helpful with anything we have needed during our claims process. Taking the time to do a lot of things and answer questions that are probably beyond the scope of her responsibility, but she always goes the extra mile"
"It’s wonderful to hear how Claire has gone above and beyond to assist you during the claims process. Her dedication and willingness to go the extra mile, even beyond her typical responsibilities, truly reflect the level of care we strive to provide. We're grateful for your trust in us and are here to support you every step of the way!"
Diontae Bender
September 30, 2024
"I have nothing but the utmost respect for the team at State Farm. They all have been absolutely wonderful in helping me with all my needs for myself and my beautiful children. Not just with car home insurance. Life as well. Very grateful to a wonderful team. Also need to give a special shot out to Tracie my Agent, who has been truly amazing and wonderful throughout. Thank you for being so kind and generous! And most of all thank you for being a beautiful soul in my time of need!!"
"Thank you so much for sharing such a heartfelt review! It means a lot to hear how the State Farm team, especially Tracy, has been there for you. We're incredibly grateful to have played a role in providing support during times of need. Your kind words about Tracy’s generosity and compassion are truly appreciated. We're here to continue offering the same level of care and service whenever you need it. Thank you for being part of our Krystal Ruble State Farm family! "
Veronika Malott
September 20, 2024
"Tracy goes above and beyond with her customer service! Very persistent, caring, and organized insurance company. Tracy explained all aspects of coverage in detail to help provide the best rates. Highly recommend!"
"Thank you so much for your kind words! We're thrilled to hear that Tracy provided exceptional service and made sure all your needs were met. We take pride in offering personalized, detailed support, and it's wonderful to know you had such a positive experience. Your recommendation means a lot to us!"
Tosha Woolever
September 11, 2024
"Tracy is the absolute best!"
"Thank you so much for your kind words! We're thrilled to hear that Tracy made such a positive impact on your experience. We'll be sure to pass along your compliments!"
Michele Hale
August 30, 2024
"People are wonderful"
"Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team. We take great pride in providing excellent service, and it's always rewarding to know we've made a difference. We look forward to welcoming you again!"
Rick Thomas
August 26, 2024
"Tracy was the best, she was very thorough and went through all of the advantages and disadvantages of each option that was available in the coverage in my policy!! Very personable and friendly, sometimes a bit of a brat lol😂. ( I told her I was going to say that!) But a great person that will take care of all your policy needs!!"
"Thank you so much for sharing your experience! We’re thrilled to hear that Tracy provided you with such thorough and personable service, even keeping things lighthearted along the way! 😊 We’re lucky to have her on the team, and it’s great to know she took care of all your policy needs with such care and attention. If there’s anything else we can assist you with, don’t hesitate to reach out!"
Paul Chaffee
August 17, 2024
"At a time when it seems like the cost of everything is going through the roof, when the insurance agent calls and says they’d like to set up a meeting to review all of your coverages, it’s easy to go to a mental place of “uh-oh…what’s this going to cost me by the time we are done ?” But that’s not what happened at all. Because having multiple coverages (life, home, auto, etc…) with the same agent can be so advantageous, it is equally important to make sure you are getting all the right discounts as it is to make sure you have proper coverage. Claire is always amazing and so very detailed with her clear explanations about things and Tracy was super quick with a change I wanted to make after the review. This is as good as it gets…having a comfort level and a trust and confidence in your agent and her staff to a point where you look forward to a conversation with them instead of feeling apprehensive. I was calculating the other day - I have had policies with State Farm for around 41 years…and not once have I ever had anything other than a calm, rational, excellent experience with them - even when there have been complicated claims. I can comfortably recommend as 5 out of 5 stars in every way. A very public thank you goes out to Krystal Ruble State Farm and her excellent staff…you are much appreciated."
"Thank you so much for your heartfelt and thoughtful review! We’re delighted to hear that Claire, Tracy, and the rest of our team have made your experience with us so positive and stress-free. We understand how important it is to feel confident and comfortable with your coverage, especially in today’s world, and we're glad to have earned your trust over the years. Your loyalty and satisfaction mean the world to us. We’re here for you whenever you need us, and we truly appreciate your recommendation. Thank you again for being a valued part of our State Farm family!"
Gregory Lewon
August 16, 2024
"What seemed like high replacement cost estimates for my house, I went into the office and met with Tracy Gentry who suggested we sit down and go over the particulars of my house. After going over everything, she found that the estimate was too high and submitted the necessary changes to bring the estimate back to a more reasonable amount. She also had another suggestion that resulted in a negligible savings. While I was there, she also looked at my car insurance and suggested some changes that, while they would increase the cost of my policy a small amount, would better protect me given the current high prices of vehicles. Overall, she took the time to listen to what I had to say and gave what she considered appropriate advice for my situation. I felt the time spent was productive and the visit worthwhile."
"Thank you for sharing your experience! We're so glad to hear that Tracy was able to assist you in reviewing and adjusting your coverage to better fit your needs. It’s important to us that our clients feel heard and well-informed, and it sounds like Tracy provided exactly that. We're pleased that the time spent was productive for you and that you're confident in the coverage you now have. Your satisfaction is our top priority, and we appreciate your trust in us. If there's anything else we can help with, please don't hesitate to reach out!"
Raymond Bitner
August 15, 2024
"Number 2"
"Thank you for the 5-star review! You are number #1!"
Leah Smith
August 15, 2024
"Tracy was perfect for helping us get our Homeowner’s insurance together on our first home! She explained all the add-ons we could put on our policy and was extremely knowledgeable about everything. She was great to work with and made the whole process super easy!"
"Thank you so much for your kind words! We're thrilled to hear that Tracy was able to make the process of getting your homeowner's insurance easy and straightforward. We pride ourselves on being knowledgeable and providing excellent service, and it's great to know that Tracy delivered on that. Congratulations on your first home, and we're here to help with anything else you might need in the future!"
Larry Shook
August 13, 2024
"Always helpful and great service"
"Thank you for the 5-star review Larry!! We appreciate your business. "
amanda Lewton
August 10, 2024
"Krystal handles all my families insurance needs. All of her employees are quick to respond regarding any situation and are always putting our interest first. I would highly recommend her and her team for any insurance needs her honestly is refreshing in the day and age and she and her team are incredible to work with!"
"Thank you Amanda for taking the time to give us feedback! We appreciate the 5-star review. We pride ourselves in providing the best customer care. Glad to hear we are trusted with all of your families insurance needs!! "
Mimi Bergman
August 9, 2024
"Krystal and her team are top notch in the insurance industry. You can tell they are passionate about the clients they serve. They really take the time to get to know your individual situation to make recommendations on the best approach for YOU. They don’t take a one size fits all approach and they make sure to communicate with you so that you can make informed decisions. Can’t say enough great things about this team! We are so glad we made the switch!"
"Thank you for the feedback! We are so glad to have you apart of the Krystal Ruble State Farm family! "
crista tharp
August 7, 2024
"If I could give them 10 stars I would! Tracy has been unbelievably patient and helpful - we are not easy clients 😆. We are very happy with their products and their service is incredible. Very happy!"
"Crista, we are so happy to hear this! Tracy has loved working with you and I bet she would give you 10 stars right back!"
Marissa Pollard
July 31, 2024
"State Farm has been our family's choice of insurance since I was a child. Consistently, the customer service and quality of care has exceeded that of other insurance companies. Krystal Ruble and her team, namely Tracy Gentry, have helped our family created an insurance plan that meets our needs. In opening a business, Tracy walked me through the process of making sure my business is protected and cared for, all while genuinely wanting to support my business."
"Thank you for being a loyal customer! We take pride in making sure our customers are educated & have an insurance plan that fits your needs! Very pleased to hear your satisfaction with customer care at our office and with Tracy! "
Angie Meyers
July 29, 2024
"Frannie got us great rates on car, homeowners and business insurance. Great customer service!"
"Thank you Angie for taking the time to give us feedback. Very glad to hear Frannie took great care of you! We look forward to taking care your insurance needs!"
Nelson Cruz
July 26, 2024
"Great team with great service"
"Thank you Nelson, for the 5-star review! We are grateful for your business and choosing Krystal Ruble State Farm!"
Tim Branyan
July 25, 2024
"Ashley is impeccable."
"We are very glad to hear Ashley is impeccable! We think so too. We appreciate you allowing us to take care of your insurance needs! "
Shhhlyn M
July 10, 2024
"I met with Frannie, and she was great! She answered any questions I had and made sure I left with a clear understanding of what my policy entailed. I recommend her to anyone looking for insurance!"
"Thank you for the 5-star review. We appreciate your feedback! Glad Frannie was able to provide you with the customer care you deserve."